How do I install and use VilaNet on Windows?

Download the official VilaNet installer, complete Windows installation, sign in, choose Auto Select, and allow administrator access when VilaNet needs to create its system-level VPN interface.

The VilaNet 2.12.82 installer, shared app labels and Windows 10 requirement have been checked against the current release and application source. Installer dialogs, Windows security prompts and a real VPN tunnel still require final verification on a clean Windows system before publication.

Before you start

You need:

• 64-bit Windows 10 or later;
• an active VilaVPN account; and
• administrator permission to install VilaNet and enable its VPN interface.

VilaNet 2.12.82 does not provide an official 32-bit Windows installer.

1. Download VilaNet

Use the official VilaVPN Windows download. This evergreen link serves the current approved Windows installer.

If that download is unavailable, use the VilaNet 2.12.82 Windows installer on the public GitHub mirror. You can review all customer downloads on the VilaVPN downloads page or verify the current mirrored file on the public VilaNet 2.12.82 release page.

The expected filename is VilaNet-for-Windows-2.12.82.exe. Do not run a copy from an unsolicited message or an unofficial download site.

2. Install the app

1. Open Downloads in File Explorer.
2. Double-click VilaNet-for-Windows-2.12.82.exe.
3. Review the Windows security or User Account Control prompt. Continue only when it refers to the VilaNet installer you just downloaded.
4. Select Yes if Windows asks whether the installer may make changes.
5. On the Welcome page, select Next.
6. Review and accept the license agreement to continue.
7. Keep the standard components selected unless support has asked you to change them.
8. Confirm the installation folder. The default is C:\Program Files\VilaNet.
9. Select Install, wait for setup to finish, then select Finish.
10. Leave the launch option selected if you want VilaNet to open immediately; otherwise, launch VilaNet later from the Start menu.

If Windows shows an unexpected publisher, filename or source, cancel the prompt and download the installer again from an official link above.

3. Sign in

1. Open VilaNet. It opens on the Login tab (Register is the tab beside it).
2. Enter your VilaVPN account email in the E-mail field.
3. Enter your account password in the Password field. It is always shown as dots; the eye icon on the right toggles it.
4. Select the I have read and agree to: checkbox — the Terms of Use (EULA) and Privacy Agreement links sit directly under it and are worth reading first. Ticking the box immediately opens the data-consent dialog Allow minimal data to provide VPN service?.
5. Review the message. Select the blue Allow if you agree and want to continue.
6. Select the white Login button.

Remember me is ticked by default.

VilaNet should open the main screen. An expired or inactive package must be renewed before it can connect.

Sign-in recording and step-by-step screenshots

The sign-in screen is the same interface on Windows, macOS, Linux, Android and iOS. The recording and screenshots below come from the English interface of VilaNet v2.14.6 (core 1.13.14-cc9ce62ff).

This recording and these screenshots come from an official demo session marked FIXTURE: the account (tutorial-user@example.com), nodes, latency, data usage and IP are all example data, the password is only ever shown as dots, and no real server is contacted while filming. The on-screen wording and the steps match the VilaNet you installed.

What the login screen looks like. Login and Register tabs at the top; the E-mail and Password fields in the middle; below them the already-ticked Remember me and, on the right, Forgot Password?; then the I have read and agree to: checkbox with the Terms of Use (EULA) and Privacy Agreement links; and at the bottom the white Login button, the wing logo and a Diagnostics link.

The data-consent dialog that ticking the agreement opens. It is titled Allow minimal data to provide VPN service? and lists what is sent (account credentials, device model and OS version, VPN errors only, crash logs) as well as what is explicitly not logged or sent (browsing history, DNS queries, IP addresses after VPN connection, traffic content). At the bottom are a blue Allow and a red-outlined Don't Allow; the recording chooses Allow.

This dialog is opened by ticking the agreement checkbox — it is not a login failure. Choosing Allow closes it and returns you to the filled-in form with the agreement now ticked, ready for Login.

4. Choose a server and connect

The connection controls are shared with the other VilaNet apps.

1. Open Server Nodes.
2. Choose Auto Select for the fastest available server, unless you need a specific location.
3. Return to the main screen.
4. Select Connect.
5. If User Account Control asks to let VilaNet make changes, confirm that the prompt names VilaNet, then select Yes. TUN mode needs administrator permission to create the Windows VPN interface, and the app may restart after elevation.
6. If VilaNet restarts, wait for it to reopen and reconnect if it does not do so automatically.
7. Wait for Connecting to change to Connected.

Do not approve an elevation prompt that names an unrelated program.

Connect-flow recording and step-by-step screenshots

After you sign in, the connect flow is the same interface on Windows, macOS, Linux, Android and iOS. The recording and screenshots below come from the English interface of VilaNet v2.14.6 (core 1.13.14-cc9ce62ff).

This recording and these screenshots come from an official demo session marked FIXTURE: the account, nodes, latency, data usage and IP are all example data (for example IP Address: 203.0.113.1), and no real server is contacted while filming. The on-screen wording and the steps match the VilaNet you installed; whether a connection is actually established is shown by the status on your own device.

1. Open the main page. The card in the middle shows the status Disconnected, the connection-mode button TUN Mode and IP Address. Below it are the Pac Mode / Global Mode switch, the current server card and a blue Connect button. The left rail holds Main Page, Servers, Settings, Invoices, Support Tickets, Announcements and Check Updates.

   

2. Click the current server card (here Demo Tokyo, second line Tcp: 32 ms) to open the Server Nodes page. The top of that page shows your current package (here Vila Demo) and a Change control.

3. Expand the group you want. Auto-Select (3) is expanded by default and holds Fastest, Japan and Singapore, each labelled Auto Select. The protocol groups (for example AnyTLS (2)) are collapsed by default — click the group header to expand one. Once expanded, nodes are listed under country sub-headings, each showing its name and latency.

   

4. Click a node (here Demo Singapore, Tcp: 45 ms). The page returns to the main page by itself — there is nothing to go back to.

5. Check the selection on the main page. The server card now reads Demo Singapore, but the status is still Disconnected — selecting a node is not connecting.

   

6. Click Connect. The status first turns orange and reads Connecting, then turns blue and reads Connected; at the same time the wing logo above it turns blue and the button becomes a red Disconnect.

   

7. Disconnect. Click the red Disconnect. The status passes through an orange Disconnecting, returns to Disconnected, and the button turns back into the blue Connect.

How to tell it really connected

Look only at the status block in the middle of the main page. Three things change together:

⚠️ Do not judge the connection state by the colour of the server card. The selected server card is always highlighted blue — including when you are not connected. The "Disconnected" and "Connected" screenshots above are the same blue Demo Singapore card: the card is identical, and only the status text, the logo colour and the button change.

The Server Nodes list carries no "connected" marker either. The blue highlight there also means only "currently selected", and a node's second line is its latency (for example Tcp: 45 ms), not its connection state. To check the connection state, go back to the main page.

Both intermediate states (the orange Connecting and the orange Disconnecting) last about a second, so not catching them is normal.

No nodes visible on the Server Nodes page means the protocol groups are collapsed by default — click the group header to expand. That is not a fault. Picking a node does not connect you: back on the main page you still have to click Connect.

The narrow-window layout

VilaNet switches layout on window width. A wide window has the permanent left rail (Main Page, Servers, Settings, Invoices, Support Tickets, Announcements, Check Updates); narrow the window and the same entries move behind a ☰ button at the top left, with identical steps. Phones are always the narrow layout. Logout sits at the bottom of the left rail in the wide layout and at the bottom of the ☰ drawer in the narrow one; it opens a dialog titled Confirm asking "Are you sure you want to logout?", where Confirm signs you out to the login screen and Cancel returns.

Settings and your account

Settings has four icon tabs. The first holds the VPN package selection and Connection Mode (TUN Mode or Proxy Mode), plus Auto-Reconnect and the local-proxy options. The last (right-most) tab is the account tab: it shows Account Setting with your sign-in email, and About.

5. Confirm that it works

1. Leave VilaNet open for a few seconds and confirm it remains Connected.
2. Open a browser and load two familiar HTTPS websites.
3. Return to VilaNet and confirm it still shows Connected.

The app status and working web traffic together are a stronger check than an IP-check website alone. See Confirm VilaVPN is working for the complete verification steps.

If something goes wrong

Windows blocks or warns about the installer

• Confirm the filename is VilaNet-for-Windows-2.12.82.exe and that it came from an official link above.
• Download a fresh copy if the file is incomplete or its origin is uncertain.
• Do not bypass a warning about an unexpected publisher. Preserve the exact message and contact support.

VilaNet cannot create the VPN interface

• Exit VilaNet, then right-click VilaNet in the Start menu and choose Run as administrator.
• If the error mentions WinTun or the TUN service, reinstall VilaNet from the official installer to repair the VPN driver.
• Preserve the exact error before reinstalling so support can distinguish a permission issue from a driver issue.

Login or connection fails

• Confirm the email address has no extra spaces and the subscription is active.
• Confirm ordinary internet access works while VilaNet is disconnected.
• Try Auto Select once.
• Record the exact error and preserve diagnostics before changing advanced settings or reinstalling.
• Continue to Cannot sign in or Cannot connect.

Next step

Learn how to choose a specific server, or keep Auto Select enabled for normal use.